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The Westin Surabaya

4 1/2 star hotel
Connecting rooms
10/10 Exceptional
(36 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

This smoke-free hotel features 3 outdoor pools, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and 24-hour room service.

Nearby attractions

Located in Surabaya, The Westin Surabaya is connected to a shopping center. Surabaya Zoo and Dynasty Water World Gresik are local attractions and those in the mood for shopping can visit Pakuwon Mall and Ciputra World Mall. Looking to enjoy an event or a game while in town? See what's happening at Gelora 10 November Stadium or Delta Stadium. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

3 outdoor pools
Children's pool
Free cribs/infant beds
Laundry facilities
Mini-fridge
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee 6:00 am–10:00 am on weekdays and 6:00 am–10:30 am on weekends: idr 388000 for adults and idr 194000 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Grab bar in bathtub
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
3 outdoor pools
Children's pool

Conveniences

Elevator
Free newspapers in lobby

More

Smoke-free property

Nearest Airport

Airplane
Juanda International Airport
16 km from this hotel
map

Reviews that mention...

Family Reviews

for The Westin Surabaya
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

1 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Westin Surabaya

Latest reviews (1)

Y

YUYU

7 May 2023 - 10 May 2023
reviewed on hcom

5 out of 5 stars

The hotel locates at a quiet area so I have great sleeping quality The staff treated guest as family as they remembered me and cared about my requirement of being vegetarian. It is absolutely no problem for coming back next time!
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