Rouge - Villas & Spa

This was by far our best accommodation on our recent trip to Bali. The family room was beautifully styled and spacious - the perfect configuration for 2 adults, 2 children. I loved the semi outdoor shower. The long pool, while rather deep for little kids, was perfect for swimming laps and cooling off after exploring the streets of Ubud. The grounds offer lots of quiet spaces to relax. Fantastic central location, walkable to all the central sights, yet quiet enough that you weren’t immediately in the hustle and bustle stepping outside your hotel. The host Merry was lovely. We were impressed by the adjoining restaurant too. While not cheap (to our surprise many options in Bali aren’t), this represents a good value stay.

Amazing stay in Rouge Villas. Property is beautiful, only 6 villas therefore very « private » even if the pool is shared, there were at most 2 villas using at the same time. Plenty of lounging chairs and cushions everywhere, in addition to a private terrasse in front of each villa. Rooms and bathroom (bath and open air shower) are clean, stylishly furnished. We didn’t eat at the restaurant as prices were pretty expensive for Indonesia, but menu looked fancier than most places and they also offer spa services (also pricier than elsewhere). Breakfast included with the ro was great and complete - eggs, toasts and croissants, bacon sausage, fruits, juice and coffee/tea, served directly at the room at the desired time. A1 service. Only thing is fridge/mini-bar is tiny, we would have liked a slightly bigger fridge to be able to contain our milk and baby food. Also, we were a bit disappointed when the insecticide was shot all over the property at noon on the day we checked in, without anyone being notified - travelling with young kids we thought staff could at least tell us to go inside for that instant. But overall we loved our stay at Rouge Villas in Ubud, centrally located and amazing staff and facilities. Definitely recommended.

Sometimes pictures and reviews can give you a complete different image of a hotel. Unfortunately at Rouge Villa & Spa for me and my family a lot went wrong and as a conclusion we are very disappointed with our stay. Firstly no warm welcome: after arrival at Rouge a lady told us we had to pay for an extra bed. After showing my Expedia email confirmation that everything was paid, the lady was still not convinced and she continued saying that we had to pay the extra bed. In the end it turned out that she mixed up the rooms with other guests. No apologies from her side. Secondly the 50 meter pool in front of the house is nice. But if another guest is a swimmer who starts to train every morning at 7am and thereafter his kids starts to jump into the pool, just in front of your villa, you're wide awake. And this lack of privacy continued by the two French owners - always sitting behind a table in the restaurant - who tried to convince us to eat in their sushi and (new) hamburger restaurants and even gave us brochures of other villas they own. A bit too pushy and desperate according to our liking. Thirdly design is of course a matter of taste, but for a hotel in Ubud we missed the 'Bali-atmosphere' and the characteristic Ubud warmth.