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Castaway Resort

3 1/2 star hotel
9.4/10 Exceptional
(47 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

An outdoor pool, a bar/lounge, and a poolside bar are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, concierge services, and dry cleaning.

Nearby attractions

Located near the beach, Castaway Resort is in Mushroom Bay, a neighborhood in Lembongan Island. Organic Lembongan Spa and Maruti Express Nusa Penida Ferry Dock are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lesser Sunda Islands and Mushroom Bay Beach. Guests appreciate the hotel's quiet location.

Popular amenities

Family friendly

Dvd player
Kitchenette
Laundry facilities
Outdoor pool
Separate dining area

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
Room service available

Spa

Massages

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only

Things to do

Outdoor pool
Spa services

Outdoor

Bbq grill(s)
Garden
Terrace

Conveniences

Front-desk safe

More

Designated smoking areas

Nearest Airport

Airplane
Ngurah Rai International Airport
30 km from this hotel
map

Reviews that mention...

Family Reviews

for Castaway Resort
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

2 reviews

Review data

5 star reviews

0%

4 star reviews

50%

3 star reviews

50%

2 star reviews

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about Castaway Resort

Latest reviews (2)

c

christopher

20 Mar 2024 - 24 Mar 2024
reviewed on expedia

4 out of 5 stars

Really enjoyed our stay here. Property was super cute & a few minutes walk from the best swimming beach on the island. Loved the relaxing vibe. There were a few negatives, mainly being the cleanliness. As the photos online were so amazing, I was a little bit disappointed. In saying that, If these little things were fixed I would give it a 5/5 and wouldn’t hesitate to go back. - mould on the bed canopy. As you look up when in bed, I could see big spots of mould. Knowing that the canopy doesn’t get cleaned, I had to keep moving it behind the bed as I didn’t like my kids touching it. - the hammock (brown one) outside our room had a huge spot of mould/stain. - lounge chair outside was filthy. I wouldn’t use it unless I had my sarong covering over it. - no where to hang wet pool towels & they don’t get replaced. I resorted to putting our dining chairs in the walkway with our towels over them so they got some sun. - walls are crumbling and there was a hole right next to the bed where the bedside table is. - area under & behind the bed had very thick dust and needs a deep clean including the bed frame. I still loved the place but these small things that could easily be fixed would make this place amazing.
A

6 Sept 2018 - 9 Sept 2018
reviewed on hcom

3 out of 5 stars

We booked a room that was advertised as having a fridge and coffee making facilities. On arrival found we had an adjoining room with no fridge, no kettle, no coffee or tea or complementary water bottles. The only good thing was we had a day bed on our porch. We complained about this and was told we had the adjoining room to a 2 bedroom family unit. The other room had a kitchenette and a large fridge. Ideal for a family. The manager compensated us with a free bottle of wine and we could use the bar fridge with complementary water. There was also a free to use water filter which supplied chilled water for anyone to use at the hotel which was nice. The good things about the hotel was Clean Helpful nice staff Very well kept pool Really nice rooms if you have 2 rooms for a family. The bad things Noise, rooms have thin walls and you can here every thing from adjoining room. Can here bar restaurant with band down road. Need to ask to have pool towel changed. There’s a good restaurant called Lgood just up the road from Castaway. The staff are at the hotel from 7am to 7pm. So no service after these hours.
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