The Haven Suites Bali Berawa

This was our second stay at the property. The hotel rooms and the pool are very nice, the location is great, walking distance to many restaurants and we love the oceanfront views. Staff are also very friendly and helpful. The hotel went through a rebrand to swarga suites the weekend we stayed there which unfortunately was disruptive our last day there. We weren’t able to access our scooter in the carpark until the ceremony was over. There was limited pool loungers available for hotel guests as they were preparing for a celebratory dinner so we couldn’t enjoy the sun/sunset when we had already checked out of our room waiting for our evening flight. We prob would have stayed at a different hotel if we had known this rebrand was happening during our stay. FYI There is no longer a bridge connecting the hotel to the beach anymore. To get to the beach you have to walk along a very inconvenient path outside the property, not ideal for guests. We had some issues with our air con and tv during our stay but the hotel responded promptly by sending a technician. Our room door didn’t get closed properly after it was cleaned one day, luckily nothing was taken, housekeeping staff just need to be more careful. Overall we would recommend this hotel, it’s great for families.