Royal Tulip Springhill Resort Jimbaran - CHSE Certified

Not a great stay to finish our trip to bali. Staff at reception were very helpful and friendly, they helped were they could but a few pointers and honest feedback. The gym and facilities are terrible, no cold water or towels in the gym. Couldnt even buy still water from the bar, they didnt have any on 3 occasions. Breakfast is horrendous, dirty tables, cutlery, floor is full of food. very limited options, no basics like porridge, Yoghurts, cant have a coffee from the barista only jug coffee. (I understand that latte, cappuccinos are charable but its standard to be given one with your Breakfast as part of the package, first place ive stayed in bali where you dont get at least one if not all coffees) bread area is stale, i saw a kid pick up a donut and he didnt want it so a waiter put it back on the tray. Again the staff are kind and friendly but they look rushed around, poorly run. Positives - beds are clean and comfortable, the rooms are abit dated but clean. The reception staff were friendly and helpful at times. Laundry was good, picked up and dropped off in same day and reasonably priced. Overall i wouldnt come back to the hotel or recommend it. But thats just my opinion.

This property is overall okay if you plan to stay at the resort with family at the pool. Breakfast is ok. My family suite had mold in the bathroom ceiling and walls. The towels were old and stained. At least 15-30 minutes to any beach. There are two roads that you can drive to arrive at the hotel, one of the roads are in really bad shape. Nice restaurant/day club called locca near by. Did not enjoy my stay and unfortunately it was my last stop on the trip so was hoping for a nice ending.

I was stay there with my family due to my birthday son, when i arrived it was surprised as they decorated our room with the baloon which i actually didnt request, they also provided us with the fruits and macaroon upon arrival in the room, family suite are the best but we forgot to request on ground floor as the garden has an access better for kids . Overall thank you royal tulip teams for the great service.

I stayed at the Royal Tulip resort for 6 days with my spouse and baby and we absolutely loved it. Booking this hotel was probably the best decision we made while staying in Bali, because it made life so much easier for us. We took the 2-bedroom family suite and had so much room; a dining area and kitchen with large fridge/freezer and kettle, each bedroom had its own ensuite bathroom, and a living room area where you could sit back and relax. The rooms here were super clean and the amenities were definitely what you’d expect from a 5-star resort and each day they’d provide us with plenty of drinking water bottles. What we loved the most was their exceptional breakfast which had so much variety including a made-to-order omelette station. The staff here are SUPER friendly and accommodating, and interacting with them was such a pleasure - especially with SRI at breakfast and the wonderful woman who oversees the play zone area for kids. They made our stay extra pleasant. We ended up liking the resort so much that one of the days we decided to just stay back and relax at the pool then get massages at the spa (which I highly recommend as well), and make a room order from their dinner menu. Their restaurant menu is also pretty good and the food is very hygienically cooked. If there was one thing I would want, it’s just to have a microwave in the family suite kitchen - other than that this hotel had everything we needed and more. Will be coming back here again for sure.

Good hotel for families

Royal Tulip Springhill resort is a wonderful place to stay for couples or family that want to stay away from the busy and noisy city center. The staff went far and beyond our expectations. They are always there and willing to accommodate our needs. We check in late at night and it went smoothly. We stayed at one of the delux rooms with a pool view and it was great. The rooms were clean, big and had all the necessities needed. Since breakfast were included, that too didn't disappoint. Great food choices and the kitchen staffs are wonderful. We highly recommend this resort and we will use them again next visit to Bali?

The best part was the staff members at the front desk. The ladies were very friendly, welcoming and helpful. Also, the size of the room was great amd breakfast options too! The worst part was that there was no kids club open as it was under construction and they had no substitute for kids activities at all. The people cleaning the rooms didn't do a great job. The shower clearly had grime on the edges. And they wouldn't swipe the balcony floor or wipe tables either.