MAYFAIR Darjeeling

Must say I would definitely stay here again. The hotel is beautiful and everyone that works there are wonderful people. However, my only complaint is the room above ours (our room number was 405) were loud at night and early in the morning. It felt like they were moving furnitures around, talking loudly, and were constantly stomping while waking. I must say there were kids staying above us, so can’t complain much either. But overall had an amazing experience.

Service is horrible, and the room provided did not match with my purchase. The room had no view, and a construction building was next to it. The pictures provided by Expedia and their website are all wrong because, as they mentioned in the reception, only the suit room has a view and the rest do not. I requested an upgrade and agreed to pay more, but the reception staff was horrible and non-cooperative. The attitude of the ladies working in the reception is really something, and I will never recommend such a hotel for friends and family vacations. Room service was terrible - they did not provide the required things. I booked a room for three, so they were supposed to provide for three people. I did not accept an extra bed. They did not provide towels, cups, or other for three people. Every day I had to call and ask for towels, cups, and extra coffee packets. The only exception was food because the dining and food quality was good. I would not recommend anyone to stay in Mayfair Darjeeling. Honestly, there are multiple hotels around better than Mayfair.