JW Marriott Mumbai Sahar

Very close to APT. Large and modern property with very good facilities. Unfortunately unpolite guests with kids where shouting in the middle of the nigh!

Hands down, best hotel I've ever stayed at worldwide. We stayed for 16 nights and didn't have a single bad experience. Everyone was so eager to help and please, pricing was totally reasonable, and the hotel was very convenient (considering Mumbai, it wasn't close to everything, but it was close to the airport, away from most noise, and an easy taxi drive everywhere!). Everyone was so friendly to the kids, no matter how rambunctious they were! We would absolutely stay here again.

The stay was excellent and the family loved the property. Can't say enough about the friendly and courteous staff. The breakfast buffet was top notch.

The property was very nice and well appointed. I can't say enough about the staff. They are very friendly and accomodating. I was travelling with my elderly mother and they are very respectful of their elders and so helpful. It honestly felt like I was part of a family. The staff in the Executive lounge were great and the food was tasty. Again, they were very accomodating. I used the gym every day which was well appointed, however, it did not have a stretching area which would have been nice. Also, the yoga mats slid around on the wood floor which could pose a danger. I mentioned this to the staff there and they were very receptive to addressing this. It is a business hotel, so keep in mind that you may get some guests who like to be on speaker phone in the lounge even during breakfast and happy hour. My mother became ill on the trip and right away the duty manager on the night called the doctor who was very helpful. They arranged a hotel car the next day to take us to Seven Hills Hospital where they attended to us right away and prescribed medication. It was so impressive. The hotel also arranged for a car to pick us up. I will definitely stay here or the JW Juhu Beach on my next trip with my wife. Thanks again to all the staff who made our trip so comfortable.

I didn’t have cash to tip the food delivery and I couldn’t add it to the card. I didn’t have them serve our meal since my family wasn’t ready to eat. He told me to tip when he came back for clean up. We had an early flight to catch so we set dnd on our room and were disturbed multiple times by knocking by them an hour later. Never happened to us in any hotel we’ve stayed in, very unprofessional. Tipping is optional based on service, staff needs to be reminded of that.

It was our first time in Mumbai and to the hotel. Our stay with the family was pleasant over the December holidays. We also enjoyed the NYE event at the hotel. All staff at the executive level were pleasant and very friendly, especially the evening bar tender on the 17th floor!

Great hotel with excellent staff. Fantastic food. Only con - For babies - they should have better cots and provide sterilisers in the room.