Radisson Blu Kochi

Stayed for a night with elders in the family. The front desk was courteous but rest of the staff was rude. No sense of hospitality. We checked in around 2:30 and decided to try the restaurant in the hotel when the front desk said that they serve veg thali. We waited for 20 minutes after which the server came and said there is no thali since it’s already 3. The whole point of going into the restaurant was because of the availability of thali. Then we ordered paratha, okra and a chicken dish. It took an hour before the food was served even though there were hardly 3 other tables occupied. Then about the food, it’s an understatement to say it was spicy. We couldn’t finish the food. Restaurant was a total disappointment. Once we retired for the night we could hear people talking/shouting outside our door till 11:30 pm. No quiet time at all. During the same time I received at least 4 different blank calls on their intercom. It stopped after I called the front desk and told them that I will be calling the cops. Totally disappointed.