Hyatt Place Gurgaon Udyog Vihar

Stay anywhere but here. I booked 2 rooms for 1 night and: 1. One of the room given initially were not clean. Tradh bins were not empty and a kid found Rajnigandha (Tobacco) pouch in one of the drawers. Staff changed the room when informed. 2. You cannot regulate temperature. Period. Our room was hot and thermostat was not functioning. On calling reception, they sent a peespn to "fix" it who was able to turn it on after opening the thermostat, and make the fan start. The room kept fuether voiling up and after few hours of suffering, we called the staff again. They sent the dame guy who Second room's A/C unit broke down in night and fan stopped working. When informed, they sent a staff to "fix" it. This made the fan work. Work up after few hours due to whole room heating up and noticed cooling isnt working at all to the temperature we set in the system. On calling again, they sent the same guy who turned off the fan thsi time and cited that only heat mode works and cold temperature is set centrally. This means we cannot set the temperature to our liking and stay without ventilation. Absolute waste of money, time and peace of mind.

The area around hotel is not safe. And Staff is also not proactive. Good for families, business travelers or couples but not for solo women travelers.