Gir Serai - IHCL SeleQtions

We were very well taken care of by Madhu and her colleagues.... we will highly recommend Gateway to our friends & family

We were in a family trip and booked gateway seeing it’s a Taj property but we felt to be cheated after reaching there location was nice but neither the rooms were of the standard what we have been charged and the worst part was food there was no variety and of no taste.

We were travelling with an infant and booked the hotel for one night. The hotel is well located and the staff are eager to please. Unfortunately, we had some sort of an electric blackout at 3:45 am and no one answered the phone at the reception. We walked down to the reception and found it dark and deserted. We finally managed to wake up the attendant lying on the sofa nearby who came to the room but could not solve the problem. Finally, after about an hour the power was finally restored. We had to leave early in the morning and after getting little sleep at night we had no warm water in the shower in the morning. Needless to say we werent too happy.