Porta Hotel del Lago

Beautiful property love the landscape and all of the employees were so polite and helpful will be returning soon anew will definitely tell friends va and family about this beautiful property

Nice place it’s a little outdated but the staff is nice and friendly more family oriented nice pool. It’s a safe place to stay if solo traveling.

Great stay, a little pricey for the area, but we were with a small child so it was worth it. Loved the pools!

Amazing stay for family of 4. Breakfast was hearty. Love the hospitality of staff. Will recommend to friends and family and will stay here again.

LIKES: The location is excellent, right on the lake, and all rooms face the lake. Staff/service was good/average, as staff was generally accommodating and eager to assist, as needed. Antonio in valet/front door was particularly eager to assist and was so nice (star employee in my opinion). In addition, the woman at the egg station knows how to make great eggs/omelets! Overall, the breakfast buffet was pretty good. My junior suite room and bathroom (421), although dated, was huge and nicely appointed and very comfortable, including the chaise couch. It was also clean. The suites have A/C, and it worked great; however, I don't think the regular rooms have A/C. Limited noise issues in the room. You will hear the music from the pool area, but, it shuts off at around 10pm. I also could hear toilets flushing and showers running, and people walking in the suite above, but those noises rarely bother me. DISLIKES: Although staff and service were good/average, I never felt welcomed, as it all felt a little mechanical and emotionless as if they were just going through the motions. It could have been a language issue, though, as English is not widely spoken by staff, although they do try! The gym was a let down for weight training; it's very small and only has a 2-side universal standup machine (looked new) and dumbbells in 5lbs increments from 5 to 25. The universal machine was not smooth and only had two handle attachments. In addition, the gym had no mats and only one bench.

The view from the room was spectacular! I was able to do my morning meditation and drink a cup of coffee from the terrace. I brought in the indigenous family that was hosting me and my friend and they were treated with dignity and respect. I highly recommend this hotel.

Beautiful view, clean, modern, live music weekends, bar, delicious food, staff very professional and friendly . We will be back with the family! Best place to stay in Panajachel !