Galaxy Hotel

Booked a room with Pool & Sea View - Pool was in the distance behind a tree. You had to step out of your room into the garden and take a right to see the Sea. Called the front desk to inquire but they nonchalantly said "You do have a view sir" Reminded me of an old fawlty towers episode. That's not a view from your room if you have to go hunting for it. Also felt like a kids resort at disney. Kids screaming and playing everywhere.

Beautiful building very well maintained With excellent location close to the beach and nice restaurants 10 minutes walk to the town Very clean and spotless Customer service: Not the best/ not impressive The lady at the reception is little bit aggressive or have attitude issue towards people probably the way she approaches a customer is different House keeping: poor or almost nil They left the cups dirty and the bathroom as is Even the bed was nod done properly Breakfast: poor presentation Contains variety of options but all are from prepackaged or as if they were bought from a close super market Seating was limited and was made only for couples what a bout a group or family of 3or 4! Rooms: has no hard soap , conditioner or shower gel !!!! The have only shampoo and a glass bottle of liquid soap (We ended up going to the close market to buy the conditioner and soap) I felt Probably the manger needs to attend few seminars on hotel management, meal presentation and how to improve simple things It is a shame such a peaceful property with excellent location was looked after this way

Where to start… this hotel advertises a/c but they DO NOT have it. There’s a thermostat on the wall that serves no purpose other than to make you think the ac will start to work. Rooms are SUPER small as well. The biggest complaint we have is with the staff. My infant daughter was sleeping and we had her white noise sound machine playing for her. Apparently the walls are super thin because other guests complained about the “noise” coming from our room. The hotel front desk attendant decided that it would be appropriate to WALK IN UNANNOUNCED at 10pm on me and my wife, both of us totally naked, to ask us to turn down the volume. No knocking or phone call before just walking into our room unannounced and turning on lights. I went to the desk obviously irate and this man backed up his actions for the next 20 minutes. Apparently this hotel thinks it is appropriate to walk in on their guests at all hours of the night, unannounced and uninvited. Avoid this shady place at all costs.

Galaxy hotel was lovely. The staff changed our room for us after a mix up - we wanted a poolside room but as I asked for a ground floor room we got one with a balcony as the hotel is on different levels. But the pool was great for kids and beach so close. Would definitely recommend.