CSky Hotel

Let me get this straight. Views are definitely stunning no problems with that. The rooms/hotels are spacious. The problem with this hotel is that, with a very spacious room, it looks empty because there are very few furniture. Don't get me wrong, There is no even mirror outside of the bathroom. Bathroom is so small. Shower area doesn't even have proper enclosure to prevent water to get out of it. In short the floor of the whole bathroom is wet and slippery. Service is very very poor. We waited for an hour to get checked in. Even with that, the Masters bedroom airconditioning is not working and this stay is summer season. The person doesn't even offer anything to resolve the problem. I mean common. There is so many ways to resolve or at least make the customer happy but these people will leave you with that problem. I can name you 100 ways to do something about it but these peeps are poor problem solver. Discount, transfer to a different room, portable airconditioning, or even a free dinner or some complimentary anything. With the amount you pay, it is crazy that they don't do anything about it. The employees are just incompetent. The reply to us is that open the window (on a summer heatwave day.. are you kidding?). The peeps even said "don't ruin our vacation just for an aircon". Is this the way employees respond on a very luxurios hotel. Either they are racist or just plain stupid. We are Asians. So all Asians reading this don't go to this hotel. Other guests I spoke, agrees