Sunset Hotel

This hotel is in a perfect location directly on the sea shore. That is only good thing I can say. We arrived at 14.30 and had to wait 15 minutes for someone to arrive on reception to be told the room was not ready and to go away for an hour. When we returned we were showed our room on the ground floor which we booked as a family room with a sea view and it looked at the carpark. There were 2 twin beds pushed together and no extra beds in the room. The mattresses were as hard as boards and very uncomfortable. When we went into the bathroom we were stunned as there was no hot water and only a trickle of cold water. Impossible to shower but no shower gel, shampoo or soap. I the evening we decided to eat at the hotel as it advertised fresh fish but no fish so settled for pork steak and lamb chops both served with no salad garnish or any finesse at all. The next morning at check out we told the receptionist who again had to be found of our dissatisfaction and she replied that they knew if the rooms problems last October I would not recommend this hotel to anyone

What a disappointment. The room was very out of date - No Tea/Coffee facilities as advertised, the room size was certainly not 25m square, the door to a cupboard housing the fridge was hanging by one hinge, the TV was a tiny old 12" not the plasma as advertised. The shower waste had a big plug of matted hair, the sink had dried on toothpaste, the toilet had a build-up of brown lime scale, the floor tiles were cracked, paint on door and ceiling was pealing, dust on top of TV, mirror and the balcony had rust stains on the floor from the table. The air conditioner worked and the view was great. The beach in front had enough room for a sunbed and was stony which would have been OK but a tribe of kids screaming most of the time (Obviously not the hotels fault) but being woken by these same kids when trying to have a siesta, with slamming bedroom doors and screaming. Third day the hotel held a wedding, we were out and about but on our return had to park 500m away, getting back to hotel our key was nowhere to be seen it had disappeared from the tray on the front desk, anyone could have taken it. They were very concerned and gave us another room, no master key/had to break into our room. Thankfully none of our stuff had been taken including my wife's medicine. The hotel put us into another room which was completely different and had been refurbished (no tea/coffee facilities) but was certainly larger, lovely and clean a complete contrast.

Hosts were so friendly and hotel was clean and nice with a beach view. Beach is just a few steps beyond the hotel and the kids loved the snorkeling.