Valais Hotel

The reception was a failure. Person at the reception did not make us feel welcome, no nice words, no advices, nobody showed and explained the room and helped to bring the luggage. But the critical point was, that we did not get any information that the air condition is not included and needs to be activated and payed separately. What's the first thing if you arrive in the hotel room after 6 hot hours travel from Athens, you trying to start the Air condition.. Under pressure by angry wife in the Hotel room (Air condition is very important for her and reason to start marriage crisis), I go back to reception, nobody there, going to the pool and talking to the waiter (sorry too lose my countenance there). Beside this and the too small bed, no complaints, very good value for the money! Everything very clean and well maintained, nice quiet location, good friendly service in the restaurant/pool area, walking distance too many bars and restaurants, but don't expect party, its a beautiful relaxed family and couple vacation place. However, the start is everything, in Athens we had an ugly room but we did not care because the receptionist who brought our luggage to the room was extremely friendly and helpful.

Fantastic team of staff here, so friendly and welcoming. Like staying with family. Busy enough to have company if you choose, but quiet enough to relax. Beautiful part of Zante. Our 3rd visit and we love it.

The family Valais for many years and their staff are long standing, welcoming and really helpful. Positioned at the best place on the lovely safe bay at Alykanas lots of walks, water sports, really recommend