MarBella Corfu

The hotel is clean and well maintained. ‏breakfast and lunch are only available in the buffet. we were given 4 vouchers for dinners in the hotel's a la carte restaurants. The food at the buffet was very simple, not very tasty, and repeated itself every day. It didn't feel like 5 star hotel food, And it was very crowded and noisy. On the other hand, the food in the a la carte restaurants was very tasty and the atmosphere is pleasant and more suitable for a 5-star hotel, it's a shame that you could only eat there a limited number of times and only in the evening. Instead we used 1 of the vouchers to a tavern near the hotel- NOT recommended at all! The food was terrible and there were wasps everywhere. ‏The service was mostly good, except around the pool-where the waiters didn't walk around, but stood by the bar the whole time and you had to go to them to order drinks. ‏The water park is nice for children, but apart from it there are no other places for young kids to play - there is no playground or playroom, and no kids shallow water pool. ‏As a gold status in Expedia, we were entitled to a room upgrade. The upgrade offered was to the same room type only with a view of the sea instead of the garden, but the room was located in a remote and uncomfortable place, and there was no view of the sea at all but of a road and trees, and between the trees you could see a little of the sea, so we gave up The "upgrade”. ‏I don’t recommend the hotel for people without kids.

The hotel is clean and well maintained. ‏breakfast and lunch are only available in the buffet. we were given 4 vouchers for dinners in the hotel's a la carte restaurants. The food at the buffet was very simple, not very tasty, and repeated itself every day. It didn't feel like 5 star hotel food, And it was very crowded and noisy. On the other hand, the food in the a la carte restaurants was very tasty and the atmosphere is pleasant and more suitable for a 5-star hotel, it's a shame that you could only eat there a limited number of times and only in the evening. Instead we used 1 of the vouchers to a tavern near the hotel- NOT recommended at all! The food was terrible and there were wasps everywhere. ‏The service was mostly good, except around the pool-where the waiters didn't walk around, but stood by the bar the whole time and you had to go to them to order drinks. ‏The water park is nice for children, but apart from it there are no other places for young kids to play - there is no playground or playroom, and no kids shallow water pool. ‏As a gold status in Expedia, we were entitled to a room upgrade . The upgrade offered was to the same room only with a view of the sea instead of the garden, but the room was located in a remote and uncomfortable place, and there was no view of the sea at all but of a road and trees, and between the trees you could see a little of the sea, so we gave up The "upgrade”. Nice hotel for a vacation with kids, not a romantic vacation.

The all inclusive option is a huge plus with a good selection of nice bars and restaurants. We spent most of our time on the beach as the pools were too busy and noisy with very young children. Food and drink were all really good with the exception of breakfast in the main restaurant. We were a party of 3 adults and the volume and number of very young children made it an experience to be over and done with quickly. Our room (standard with sea view) was clean, comfortable and a good size. I wouldn't recommend this for an all adult stay. We were overwhelmed by the number of young children and the consequent volume. The beach area was better than the pool for this as were late dining tables in the a la carte restaurants. The meal at a local taverna included in the all inclusive was a huge disappointment and we would rather have eaten in another of the very good hotel restaurants. All in all a good holiday and great for families with young children but we wouldn't go back as adults only.

This wasn’t a five star hotel. The food was pretty grim, mostly cold and the drinks had been watered down. The staff were friendly especially Jim and the guys in the water sport centre. The hotel was nice and the facilities, badly let down by the food. The beach area was gorgeous and the kids loved the waterpark.

We stayed for a week with our daughter, the hotel has been recently renovated and is kept in a very clean condition. There are colourful flowers and trees everywhere outside that encourages lots of birds and butterflies to fly around, something our daughter loved to see. The choice of pools and slides, kids club, unlimited ice cream is great for kids. The food options are varied across the different restaurants, with themed buffet dinners. We mostly enjoyed the food, there were only a couple of times where some of the food we picked was slightly disappointing at the buffet. Staff were friendly, the reception staff were helpful and answered every question we had. There were a couple of instances where our drinks orders were forgotten, each at busy times. The room was a decent size for 2 adults and young child, the bathroom design is a bit strange, with a largely transparent door separating the toilet and shower from the sink, this doesn’t allow for any privacy, which can be awkward. Housekeeping are there every day to clean and didn’t miss anything. The minibar kept everything cold and we had water restocked free of charge. Overall, we had a great time at Marbella and would return in the future based on this visit.

This was our second visit having also stayed in June 2023. The hotel is very well kept and beautifully presented. Immaculately clean (and I’m very particular!). We stayed in a junior suite which was very spacious and functional and had a beautiful terrace with sunbeds overlooking the sea. Unfortunately the rooms were not well sound proofed and you can every toilet flush and tap run from neighbours. The signature life programme didn’t feel as luxurious this time round as the complementary beach bag and child’s gift was missing and turn down service was non existent. Small little things but they did make it feel more special last time. The drinks service in the buffet restaurant and all bars was still a little slow but towards the end of the week there did appear to be more waiting staff present. The snack bar at the pool was excellent quality and food at the buffet restaurant was good. Staff were friendly, in particular Jim at the pool bar and Manos at the M Bar who went above and beyond. The head chef in the buffet restaurant was excellent and catered well for my requirements as I have coeliac disease. He also deserves recognition for going above and beyond as nothing was too much trouble. The hotel has become very family friendly and I would not recommend this as a relaxing holiday for couples or honeymooners. The hotel is perfect for families with young children.

I love staying with the Mar-Bella Collection. The staff are always so nice and helpful and the property is in such great condition. We’ve stayed in the Bungalow pool rooms for the last few years and absolutely love it (though the room pools aren’t heated). The food is also really nice and great choices for kids and fussy eaters.

Amazing hotel with fantastic facilities. Probably the best all inclusive we’ve stayed in with the family. Every staff member was friendly and helpful. Premium drinks and cocktails all included as well as water sports. The restaurants had plentiful food with different options. The whole family had a great time. Only issue we experienced, which I’m not sure is a tactic by the hotel but the service for drinks was very slow, you have to order via the waiters and they are so busy it takes a lifetime to get to you which in turn reduces the amount of drinks you consume. It didn’t ruin the holiday at all as we had a great time but it was a nuisance at times. The hotel maybe should consider separate areas in the dining room for adults without kids, I felt a little sorry for them being surrounded by noisy kids. We travelled with kids so it was no issue for us. But if you’re a couple looking for some tranquility, I’d avoid.

On the whole hotel is clean. Lobby and bar areas are nice and the beach deck has plenty of loungers with lovely sea views. Aside from that…our check in experience wasn’t great. Left sat in the lobby for a long period of time before anyone came to talk to us. Didn’t really tell us much about the hotel or amenities. Just gave us a map and told us to let them know when we wanted the room key. Why would we not want the room key immediately? Rooms were pleasant. Spacious and bright but the bathroom configuration is odd. I.e. no door separating the bathroom from the bedroom and the toilet cubical just has a panel of frosted glass. The shower is over the bath but awkwardly placed and as there is no door to the bathroom, if someone was to open the main bedroom door you’d be seen by anyone walking past the room due to a poorly placed full length mirror. Really slow service around the hotel, and not particularly helpful staff. Often waiting a long time to be served and if you tried to flag someone down after 10mins of waiting for a drink, you’d get “I’ll be with you in 2mins” and then they’d walk off and not come back. Very heavily geared towards children and families. Not a lot to do in the evenings. Food quality was poor even in the a la carte restaurants. Beach and pool food was basic. This is not a 5 star experience.

Consistent high level of service from staff - cleanliness of rooms and all areas of hotel was maintained to high standard - food choices and presentation in buffet and a la carte restaurants -excellent - Looking forward to new renovations Adult only areas being used by families instead of designated family areas - unfortunately difficult for hotel to enforce -