Hotel Kalyves Beach

Superb - everything you could want for a relaxing family holiday. Good food choice, nice drinks, 2 pools, amazing beach, beautiful village with central location, anyone criticising place is being picky and pedantic. We would not hesitate to come again.

Standard room, air condition is a scam, very hot temprature in the night, and they would not help with this when complaining. Beach is nice, and Kalyves is a small and relaxing area with some nice restaurants and fine views, minidisco in the evening was popular with the kids. Boring, repeating food at the hotel.

Excellent family holiday. Very friendly staff just to mention a few Penelope from reception, Stephania and Michalis from pool bar, and Dominic the entertainer do an amazing job. Penelope looked after us very well even after we checked out and had 7hrs to kill...cant ask for anymore..very good service happy holiday. The rooms are okay , bathroom could do with some work. Food is varied and good.enjoyed it. Beach is on door step, very clean and nice. Parents would be advised to supervise young kids all the time as waves are pretty strong. Location is out of the way and few shops and restaurants around..but nice and quiet.

Great little hotel that could benefit from a renovation. Right on the beach, but right in the village as well. Close to the highway to Chania which is about a 15 minute drive, airport is about 30 minutes away. It’s much more of a family hotel than a couples resort. Choice of alcohol at the pool bar is very poor, food is about average, front desk staff very personable. Even though we had an all inclusive package we ate out at local restaurants for dinner and enjoyed it. Kids seemed to be having a lot of fun which is great but also means you might want to pick a quieter spot if you want to relax.

Of positive things, the location and proximity to the beach were very good. Everything is reached in a minute or two. The beach is ok but not fantastic and there are too big waves for young children. In the restaurant the food was quite good. The room we were originally given was disappointing. We had booked the standard room with a mountain view. The room, on the other hand, did not have a window to fresh air, but instead faced the hotel's atrium (which had a window facing the mountains ...). We asked for an upgrade. The response was that we could come back the next day and we would get a new room. The next morning, however, they told us everything was full, and were again asked to come back the next day. This happened also the next day! After complaining, they finally found another room for us. Not the best room in the hotel (as they had also promised...) but it was ok and definitely better than the first. Don't make promises if you can't keep them! Other small things were annoying: Air condition is not attached properly, so it was a lot of noise due to vibration. The refrigerator made a weak but high frequency noice, the shower faucet was partially broken. These may be trivial, but it should be easy to fix for a serious hotel. The service attitude of the staff in the restaurant area could also be improved. It's not a very good hotel for children. Broken toys on a tiny playground and halfheartedly entertainment for children.