Steigenberger Conti Hansa

The hotel was not bad at all. The rooms where also nice. Though was it very annoying, that they insisted at check in, that the time had to be 3 pm. I can understand, that when I came the first time, at around 1:30, the rooms might not have been ready. (most other hotels, would make an effort to make a room ready, but not here) So I came again around 13 minutes before 3 pm, and was still told to wait. Another family came shortly after me and was also told to wait. And another couple. At that time, I think there could max be 5 minutes to 3 pm. I know it said check in after 3 pm, but I have never experienced a place to be so rigid about it. I would not consider this good guest service. I decided to join the hotel club, to get the 10 Euros, since I haven't paid for breakfast. With very small letters it said, that the 10 euros can not be used for breakfast. What nonsens is that? That is exactly, what one would like it for. I was told, I can only use it for drinks, like wine or cocktails. Who drinks wine and cocktails at 11 am, and right after breakfast? I don't. I also think, that it is a problem, that there only was 1 working elevator. there are 7 floors. I had written, that I prefer a room with bathtub, but at check in, I was told, that if I wanted that, I had to downgrade my reservation. And since it was already prepaid, I would just loose money. A lot of people still like tubs!