Romantik Hotel Bülow Residenz

˜The Romantic Hotel Bulow Residenz should be denominated "Tender trap".In bathroom has a shower which is based on a plataform around 1 feet high.As there are no handrails or at least a rubber carpet outside shower box, and the ground polished, the chance of accidents is extremely high in a slippery floor.` ˜That is what happened to me and I had a traumatic partial rupture of the quadriceps tendon becoming handicapped immediately. My girl friend asked for help at Reception and I was driven to an urgency center at University center where a diagnostic report was issued asking a surgery in a 5 days period( I was charged for 386 Euros for the University Public Center). As my health insurance from Portugal was not accepted, I ask the management of the hotel to use its Insurance ,once the accident happen inside the property and was caused by lack of security in the hotel precinct.However, the management has not given and solution and ask me to call its insurance company to treat of the subject(in Deutsch?) personally(sic). The hotel was at least co-responsible for my accident that caused a big knee trauma that will require surgery and physio and 3 to 4 months to full recovery..I have lost my vacation, air tickets( I had to buy new one for me) back to Portugal and after to Brazil to have help and support of may family. In summary:the Romantic Hotel Bulow or "Tender trap Hotel" never gave me any kind of help.I am considering to sue it to pay for moral and matéria damages.