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Mercure Hotel Köln West
4 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1002 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
The Mercure Hotel Köln West is a great option for families visiting Cologne. Families appreciate the spacious family rooms, which often include fridges for storing groceries. The hotel's heated swimming pool is a big hit with children. The hotel also benefits from a convenient location near public transport, making it easy to explore the city. While some guests mention that adding extra beds makes rooms a little cramped, the overall experience is positive, with many praising the friendly staff and the good value for money.
Guest highlights
The heated swimming pool
Spacious family rooms with fridges
Friendly and helpful staff
Good value for money
About the hotel
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Nearby attractions
Located in Lindenthal neighborhood, Mercure Hotel Köln West is connected to a shopping center. Cologne Cathedral and Praetorium are local landmarks, and some of the area's attractions include Phantasialand and German Sport and Olympics Museum. Flora Cologne and MMC Studios are also worth visiting. Spend some time exploring the area's activities, including golfing and golf lessons.
Popular amenities
Family friendly
Free cribs/infant beds
Indoor pool
Soundproofed rooms
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet
Food and drink
1 bar
1 restaurant
Buffet breakfast available for a fee daily 7 am–10 am: eur 21 per person
Room service available
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Accessibility
Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Things to do
Bicycle rentals
Fitness center
Indoor pool
Sauna
Outdoor
Terrace
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
More
Smoke-free property
Nearest Airports
Cologne Bonn Airport
20 km from this hotel
Duesseldorf International Airport
41 km from this hotel
Dortmund Airport
85 km from this hotel
Reviews that mention...
Family Reviews
for Mercure Hotel Köln West
4.5 out of 5 stars
7 reviews
Review data
5 star reviews
- 43%
4 star reviews
- 43%
3 star reviews
- 14%
2 star reviews
- 0%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what families have said about Mercure Hotel Köln West
Latest reviews (7)
P
Peter
5 Jul 2024 - 6 Jul 2024
reviewed on hcom
5 out of 5 stars
We stayed overnight on our way to France. The hotel was perfect for that and close to the highway. The staff was really friendly, helpful and kind with our children.
D
Daniela
5 Apr 2024 - 8 Apr 2024
reviewed on expedia
5 out of 5 stars
Good location, great setup for families, very friendly, good breakfast
C
Catherine
18 Feb 2022 - 21 Feb 2022
reviewed on hcom
5 out of 5 stars
We had two family rooms which were quite spacious with fridge to store our groceries that we bought at the supermarket just over the road. The kids absolutely loved the swimming pool which is heated. We chose to drive into the city but there is a team close by too.
Staff were friendly and the hotel was clean. We would definitely stay again with our young kids.
L
Louise
Invalid Date - Invalid Date
reviewed on expedia
4 out of 5 stars
I booked this hotel as a 1 night stop from UK to Munich for 2 adults and 2 children. The price was excellent, just £53 (no breakfast). The room was a little cramped with the additional beds in but ok for one night. The terrace restaurant was a real surprise, great food, nice setting with local dishes on offer. As with other comments it does seem a little harsh to make you pay for the car park when there is not a lot else around? In the end we decided to drive into Cologne for breakfast so we could've stayed a bit more central but I doubt we'd have found anything for that price which was as easy and pleasant. Recommended :)
G
Greg
Invalid Date - Invalid Date
reviewed on expedia
3 out of 5 stars
The hotel is decent enough, but definitely nothing special. The hallways were poorly lit and gloomy. They nickel and dime you to death with demanding payment for parking, internet and breakfast. The room price was pretty good and the rooms were clean and had good toiletries in the bathroom.
Our kids really appreciated the free indoor swimming pool which is pretty uncommon to find in European hotels, so that was the main positive of our stay.
If you're just passing by Cologne on your way to somewhere else (like we were) and need a place to stay this will likely meet your needs.
A
4 May 2022 - 5 May 2022
reviewed on hcom
4 out of 5 stars
Stayed at Mercure for one night before our trip to Phantasialand.
It was a normal room for 2 converted into a room for 4 ny adding 2 child beds. Not bad but then it left less room to move around.
Theres a tram stop nearby and we used the tram to visit the city.
Rest everything was alright.
A
Invalid Date - Invalid Date
reviewed on expedia
4 out of 5 stars
Great place for a city break, small pool and gym to keep children happy,close to tram stop so easy to get into city.
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