Lakeside Resort Michaela Gmbh & Co.kg

Beautiful place to stay, great for walking and relaxing with family.

We stayed at a lodge. In the lodge the heat in the floor was broken. So when we entered the room at about 9 o’clock in the evening the temperature in the room was about 40 degrees Celsius. We called the reception and one of the employees came. He said that the heat was broken. They didn’t have any spare rooms though so we had to sleep in it anyway. Me, my wife and our two kids who are 7 and 12 then had to spend the night in a room of 40 degrees. As a result, we practically didn’t sleep at all. We were just soaked in sweat. The next day when we checked out I told the staff about the experience and they offered me a 30 euro discount. I thought they were joking but they weren’t. These people are not just amateurs (at managing hotels), they are also very cynical. I am writing this the day after the stay where we are in Wolfsburg on the last day of our trip. My youngest boy just had a horrible restaurant experience because he is so tired from not sleeping yesterday. I would advise anyone to stay away from this hotel.