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The Fontenay

9.6/10 Exceptional
(412 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.

Nearby attractions

Located in Eimsbuettel neighborhood, The Fontenay is connected to a shopping center. Bergedorfer Castle and Kiekeberg Open Air Museum are local landmarks, and the area's natural beauty can be seen at Alster Lakes and Planten un Blomen. Looking to enjoy an event or a game while in town? See what's happening at Am Rothenbaum or Millerntor Stadium.

Popular amenities

Family friendly

Babysitting (surcharge)
Indoor pool
Laundry facilities
Outdoor pool
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants and 1 coffee shop/cafe
24-hour room service
Cooked-to-order breakfast available for a fee 6:30 am–11:00 am on weekdays and 7:00 am–noon on weekends: eur 35.00 per person

Spa

Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Bicycle rentals
Fitness center
Full-service spa
Indoor pool
Outdoor pool
Sauna
Steam room

Outdoor

Garden
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Smoke-free property

Nearest Airports

Airplane
Hamburg Airport
7 km from this hotel
Bremen Airport
99 km from this hotel
map

Reviews that mention...

Family Reviews

for The Fontenay
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Fontenay

Latest reviews (2)

j

junida

19 Jun 2024 - 21 Jun 2024
reviewed on expedia

5 out of 5 stars

Our family had an absolutely perfect experience at The Fontenay. What set this experience and hotel apart from the rest, is the attention to detail in each step of our stay, from the hospitality of the team to the polished atmosphere and delicious bites. Everyone has been so welcoming however a special highlight to Lukas Sarnow. He has been so above and beyond and every second of our stay. He is the embodiment of GREAT HOSPITALITY. His patience, his attitude, his knowledge, his gentle manner have been a delight. If you are planning a trip to Hamburg you should definitely consider The Fontenay.
G

George

19 Mar 2024 - 24 Mar 2024
reviewed on expedia

4 out of 5 stars

Outstanding property overall and this was our third stay in a year! The one issue that we found relates to the “family policy” of allowing screaming kids, even under 10 years old, in the spa area including the sauna and steam room, until closing at 10PM !! This policy definitely needs to change with a time limit for kids accessing the spa / pool area to maximum 20h in order to allow adults relaxing quiet time to enjoy!
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