Tropical Islands

Tropical Islands was absolutely amazing! There is so much things to do and fun for all the family. I would highly recommend. The rooms were clean and very comfortable and the food options were nice. I highly recommend this place and I will be back!

Place is fantastic for kids unfortunatly customer service not very good. staff not very friendly, have two seperate bookings in both I requested baby cot we never get it. checking 1h waiting ... I travel alone with 2 small children 1yr & 3yr I got room on third floor without lift (while bottom floors rooms where empty) any contact with staff endup with sending me somewhere else or to go outside and queue again to reception. Maybe 20% of staff speak english. we where inform about deposit on plastic cups for beverages (3,6€ each) on the last night of the stay, we probably spend 300€ on those just becouse no one let us know about it. Only friendly staff where 2 polish girls in games area! Place is really fantastic but customer service is really really bad I dont even remember when last time I did have such a bad experience!!! Also good job life guards in all pools they always there and they see everything that really make me feel safe!

Great place for the kids. Only problem is the front desk staff are mean an impolite. The breakfast check in old lady is very impolite.

We really enjoyed our stay, the facilities were great and the accommodation was very clean and ideally located. What I would say is that the price is not reflective for what you get! On top of the pricey accommodation (which was lovely to look at but the sofa and beds were highly uncomfortable!) - everything, and I mean every little thing - is an extra. Though our family loved tropical islands and took advantage of all that was offered, it’s still highly overpriced. A minor example was the frozen yoghurt bar - due to Covid the toppings have been removed yet you still pay full price, there have been no revised prices due to some of the facilities being closed either. I’m glad we went - but we wouldn’t return - not unless there is a lottery win! I’d recommend this place absolutely but, be warned - it’s a hard hitter on the bank balance :)

The nature homes are really nice to stay in, clearly they are build reasently, and they have utalized the space to its max capacity without compromising on the comfort. The tropical island dome is very nice, though it is a shame, that there is no water slides for kids younger than 3.

we had nature home. good for family . has everything. But check out is 10.00 am. it is a bit early..

Lots of fun and not huge waiting time for the rides. Hotel was comfortable.Food is rather expensive for the quality but the children enjoyed it

Tropical island was a good stay. The bed wasn’t overalls comfy however it was comfortable enough. We waited for the shuttle bus for 30mins after a delayed train which was slightly frustrating as it ment we arrived a lot later than originally planned. Overall service was great and the water park was fantastic! Would highly recommend visiting especially to families or people who enjoy swimming.