B&B Hotel München City-Ost

Booked the B&B Hotel through Hotels.com who wrote the the reception would be open until 23:00 - this was wrong. The only way in was via self service codes. We learned by talking to other guests that B&B was supposed to have sent codes for entering the hotel. Hotels.com support was not helpful but we called an emergency number for the hotel and got hold of the codes. Spending an hour to solve this issue was the last thing my family needed after 12 hours drive. There were hairs on the carpet floor and even on the bed linen. We won’t be back…

Great for families. Room was well equipped. Bunk beds worked well