Steigenberger Hotel Muenchen

Hotel is very new and service was great, however, it is a bit too modern for families (ie doors in bathroom/toilet are glass and do not close). Also the restaurant in the hotel is very overpriced and next one is quite far away.

Great business hotel, clean, big modern rooms (stayed in the junior suite), and easy access to the U6 subway line. On-site restaurant has Augustiner on tap, so definitely worth a visit. And proximity to English Garden for walks can’t be beaten. Hotel staff took COVID protocol very seriously, which was great to see. Only negatives: the weights in the gym only go up to 9kg, and parking could be a tad cheaper.

The hospitality is a team work, and the Steigenberger team in München is working hard at frontdesk but very non-professional at breakfast area. The welcoming lady at breakfast area, rather than welcome you, giving you warnings, treat you like a school kid and very Arrogant. She is thinking probably she is the essential and key point of the hotel not the guests. Based on other colleagues precious efforts, she made a play ground for herself and taking advantage of the current situation of the hotel struggling with personal problems. She is maybe not happy what she is paid for and taking the revenge. In many ways she has bad vibes. Do not take her serious and her masculine behaviours. The location is good for travelers with car and using Ube