Living Hotel Prinzessin Elisabeth

We stayed here during OktoberFest for 2 nights and the location was convenient to the Festival. The Hotel itself was fine, and it was nice to have 2 complimentary beers awaiting, however when we got to the room the wheels fell off. The room was very dark, had strange red carpet, dark walls and was not warm and inviting in the least. We discovered that the table lamp outlet on one side of the bed wasn’t working so couldn’t read to get to sleep. The shower had multiple holes filled with caulking that had mold, the small flap of a shower door is about 1/3rd the size it should be, so when you take a shower the entire floor of the bathroom gets wet. We had called down to the front desk to see what they could do and instead of just sending us to a different room (with working lights), they offered to have the technician come. So we are supposed to have a person we don’t know in our room for hours to fix things that should be working to begin with? They should have just moved us to a different room, I don’t get it. So we left things as is, but brought this up when we checked out and were met with absolutely ZERO empathy from the guy at the front desk. Not even a “sorry about this”, he just shrugged his shoulders and said “that’s the way it is in Hotels”. I am not kidding, this happened to me, i was shocked. We asked who in management we could speak to and all he gave us was an email address and the best part? He would NOT give us his name!! Seriously it was. Unbelievable.

Nice location - convenient yet not touristy (especially like proximity to Isar). Hotel itself is practical (kitchen, workspace) and comfortable but lacking in charm and atmosphere. A little sprucing up would go a long way. All in all, a fine place to stay for a business or family stay but don't expect "vibe"