Hotel Kuehbergalp

We arrived to be greeted very warmly by a friendly receptionist. But we were very disappointed when we saw our room, as we had paid extra for a mountain view room, there was construction in front of the hotel, which meant from our balcony we could not see the view (see photo 1). We complained at reception (I hate complaining and felt awkward having to do this) and were immediately offered a different room, without any question, which made me think that they must already know that the room did not have a good view, so wondered why they had given it to us in the first place. The second room was one floor higher up, above the construction work, and did have a lovely view of the mountains (see photo 2). We enjoyed the pool at the hotel, playing in the games room (there was pool, table tennis, table football, as well as other children's games), and using the fitness equipment. We had also booked a second room for my son and girlfriend, their room was the same price of us and also had a mountain view (paid extra for), but was considerably smaller than our room, which was a bit strange. They also had no mini-bar in their, despite the hotel details saying that every room had a mini-bar. The hotel details also lists that the rooms have toiletries, these were incredibly limited, just some soap and body wash, no toothpaste/hair-conditioner, body lotion. For the price of the hotel room, I expected a little more, there might be better hotel options in the area.