The Kempinski Hotel Berchtesgaden is a luxurious hotel located in a stunning setting. While some reviews mention inconsistencies in service, many praise the hotel's child-friendly atmosphere, excellent spa, and high-quality restaurants. Families will find the hotel's convenient location and amenities appealing. The hotel offers a baby club, although availability may be limited.
Guest highlights
The stunning mountain setting and overall luxurious feel of the hotel.
The amazing spa and high-quality restaurants.
The convenient and excellent location.
About the hotel
Property Location . Located in Berchtesgaden, Kempinski Hotel Berchtesgaden is in the mountains, within a 15-minute drive of Salt Mine Berchtesgaden and Haus der Berge. This 5-star hotel is 4 mi (6.4 km) from Eagle's Nest and 12.7 mi (20.5 km) from Hellbrunn Palace.Rooms . Make yourself at home in one of the 138 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.Amenities . Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Dining . Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to noon for a fee.Business, Other Amenities . Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Berchtesgaden? This hotel has facilities measuring 4047 square feet (376 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Nearby attractions
Located in Berchtesgaden, Kempinski Hotel Berchtesgaden is next to a golf course and near the airport. Berchtesgaden Salt Mine and Salt Mine Berchtesgaden are local landmarks, and travelers looking to shop may want to visit Linzer Gasse and Getreidegasse. Watzmann Water Park and Salzburg Zoo are also worth visiting. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the sledding and snowshoeing.
Popular amenities
Family friendly
Indoor pool
Laundry facilities
Outdoor pool
Playground
Rollaway/extra beds (surcharge)
Soundproofed rooms
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
Food and drink
1 bar
2 restaurants
24-hour room service
Breakfast available for a fee: eur 40 for adults and eur 20 for children
Spa
12 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Steam room
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Ski equipment rentals
Ski passes
Ski storage
Ski-in/ski-out access
Skiing lessons
Tour/ticket assistance
Turndown service
Accessibility
Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path to elevator
Things to do
24-hour fitness center
9 holes of golf
Bicycle rentals
Downhill skiing
Full-service spa
Golf driving range
Helicopter/airplane tours
Hiking/biking trails
Indoor pool
Outdoor pool
Playground
Private picnics
Sauna
Segway rentals/tours
Steam room
Outdoor
Garden
Pool sun loungers
Pool umbrellas
Terrace
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Library
More
Fireplace in lobby
Smoke-free property
Nearest Airport
Salzburg Airport
18 km from this hotel
Reviews that mention...
Family Reviews
for Kempinski Hotel Berchtesgaden
4 out of 5 stars
4 reviews
Review data
5 star reviews
50%
4 star reviews
25%
3 star reviews
25%
2 star reviews
0%
1 star reviews
0%
We have selected a sample of reviews which reflect what families have said about Kempinski Hotel Berchtesgaden
Latest reviews (4)
a
aurimas
24 Nov 2023 - 26 Nov 2023
reviewed on expedia
5 out of 5 stars
5 star amazing hotel. Snow mountains Kempinski hotel. Anniversary location for the family. Thank you very much for making it so special place 🙏
J
Jonathan
1 Oct 2022 - 4 Oct 2022
reviewed on orbitz
5 out of 5 stars
Excellent hotel. Very child friendly, amazing spa, great restaurants, excellent and convenient location.
E
ERICA
30 Sept 2017 - 1 Oct 2017
reviewed on hcom
3 out of 5 stars
When we moved to Munich last year, we compiled a list of fabulous places to stay and, based on reviews, this was near the top. We had family in town this week and were finally able to plan a trip--primarily to see the Eagles Nest, but I was very much looking forward to the hotel. Unfortunately, it was a really mediocre visit, nothing really went as expected. If I had to put my finger on the exact reason, I would say it was because the hospitality was superficial and lackluster. There was a veneer of friendliness, but no one went above expectations and some of the staff truly dissapointed. It was a just a collection of small stuff--wrong directions from 3 different staff when we set out for our hike, inability to book spa treatments or even dinner in the restaurants because they were overbooked, misinformation on late check-out that we were fine with paying for (an additional 50 euros) but then the offer was rescinded the next morning at noon. Telling again was when I called the desk late in the evening inquiring if they might have a over the counter medication for my daughter who became ill and instead of a bit of kindness and sympathy as it was relayed that this was not available, I recieved a laugh. This place really has potential. The setting is spectacular and the hotel itself is chic, but the ethic of hospitalitiy just is not there. I would defintely not return as there are many wonderful hotels in the region that are well worth a repeat visit.
P
Paul
30 Jun 2017 - 2 Jul 2017
reviewed on hcom
4 out of 5 stars
They have a great baby club but is locked half of the week. Considering the rainy weather it can be a challenge for the parents. Plenty of stairs where should be a ramp or nothing. Wheelchair and stroller are not welcomed. Poor selection of baby TV channels. Kitchen is high class. Breakfast mixed high quality items with stuffing foods such as pastries made from ready to cook frozen stuff. That is sad because it ruins the general impression for peanuts. Even fellow locals avoided them. So, poor sweets an few veggies. The benedict eggs are extraordinary. The last one came with a long blonde hair. I was happy that it was long :(
