Best Western Plus Hotel Schwarzwald Residenz

Lovely hotel run by a family. We booked the large family room. The water pressure in the shower is excellent. There is no air conditioning so the hotel provided us a fan and it was fine. There is no mini fridge and it is year 2024...so the hotel should update those amenities. It would have been very convenient if there was a fridge to store our food we buy from the town. The hotel is near Triberg waterfalls and the bird park and it is walkable distance. Bring good walking shoes and exercise clothes because you will walk a lot in Triberg. It was really beautiful and fun. Only negative thing about the hotel in my opinion is the breakfast and restaurant. The breakfast is from 6:45am to 10:00. We went for breakfast at 9:00 and they don't replenish the fruit. So at 9:00 when we go for breakfast there were only 2 apples left for fruit. The next day only 2 nectarines left for fruit. They should replenish fruit for all guests: not only the guests who come downstairs to eat early breakfast. Besides the fruit situation, there is enough bread rolls, cereal, yogurt, eggs and meat for everybody. The hotel restaurant food is shockingly bad. Our first night we ordered the chicken breast dish. It was amateurish. There was very little flavour...it was covered in cheese and some tomatoes. I am not expecting fine dining but I expect a bit more sophistication from the Best Western brand. The chicken was not cooked fresh. It tasted old. Not worth the €22. But overall the hotel is positive.

Great views from the rooms. Friendly staff and note that some rooms require use of stairs to access (for those of us with large suitcases). Rooms are very modern, clean and our family room was quite spacious. Pool and sauna were very nice. Only 15 min walk to any site. Restaurant on site for convenience. Great choice for stay in the area.

It was a good-sized room. I liked the layout of the room with the master room and separate sleeping area for the kids. The bathroom is good, it’s a stand in shower for those who prefer tubs. The breakfast spread was wonderful. It’s a a great location, we didn’t try the pool but I know it’s not something many hotels have in the area so that’s great. The rooms don’t have AC so that’s something to consider for the summer. It’s very close to a supermarket. I appreciated the free tickets to several attractions and the locked parking garage for cars was a great option. The hotel has an elevator, a little small but it’s always appreciated. There is an outside playground and a little play area inside for children, which is great for families. The TV channels offered were very good with things like Nickelodeon and Disney. Overall and excellent choice for families with children. I would definitely stay here again.

Nice hotel for relaxation and families trip

The hotel is very clean, well located and the rooms are huge. We have 1 bedroom and a living room with 2 more beds. The hotel is perfect and has so many things for the kids to do. We will stay here again

Beautiful, quiet location! Very friendly staff! Great facilities for families with children with swimming pool and indoor play areas. We got a very spacious room for 4 people with 2 separate areas. The local tax payment gives you free access to waterfall and other local activities. I wish we could stay longer but we will definitely be back in the near future!!!