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Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

4 star hotel
9/10 Excellent
(216 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

The Castillo Alcazar hotel at Europa-Park is a fantastic choice for families. Kids will love the castle theme and the bunk beds in the family rooms. The hotel offers a great breakfast and is conveniently located within the Europa-Park resort, with easy access to the park and its attractions. While some reviewers noted the lack of amenities like coffee pots, the overall experience, particularly the fun atmosphere and proximity to the park, makes it a popular choice for families.

Guest highlights

The castle theme and bunk beds which make it feel like living in a fairytale.
The excellent breakfast with a wide variety of choices.
The convenient location within Europa-Park, offering easy access to all attractions.
The kids play area in the restaurant.

About the hotel

A full-service spa, a restaurant, and a health club are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free theme park shuttle. Other amenities include a bar/lounge, a coffee shop/cafe, and spa services.

Nearby attractions

Located in Rust, Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar is near theme parks. Ortenau and Messmer Foundation are notable landmarks, and the area's natural beauty can be seen at Taubergießen Nature Reserve and Kaiserstuhl. Traveling with kids? Don't miss Europa-Park and Rulantica. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking and hiking/biking trails.

Popular amenities

Family friendly

Arcade/game room
Babysitting (surcharge)
Cribs/infant beds (surcharge)
Free theme park shuttle
In-room child care (surcharge)
Laundry facilities
Playground

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free buffet breakfast

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massages
Steam room

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking

Things to do

Arcade/game room
Fitness center
Full-service spa
Playground
Shopping

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Lockers available

More

Designated smoking areas

Nearest Airports

Airplane
Strasbourg Airport
32 km from this hotel
EuroAirport Basel-Mulhouse-Freiburg
76 km from this hotel
map

Reviews that mention...

Family Reviews

for Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

78%

4 star reviews

11%

3 star reviews

11%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Latest reviews (9)

T

Thomas

17 Dec 2021 - 18 Dec 2021
reviewed on expedia

5 out of 5 stars

Awesome! Great for family. Felt like living in a castle!
M

Myunghwan

18 Jul 2020 - 19 Jul 2020
reviewed on hcom

5 out of 5 stars

In my opinion, this ist the best hotel with small children With older children is Colosseo a bit better. But all of these hotels is always great.
R

Rachael

5 Aug 2017 - 6 Aug 2017
reviewed on hcom

3 out of 5 stars

Hotel was very theme park oriented, lots of detail. My children really enjoyed the bunk beds. Bed comfort was okay, not too comfortable but not the worst I've slept on. There are no amenities tho. Cleaning soap is at a minimum, no coffee pot. A very basic hotel. Seems like a three star or below hotel although you pay a great deal. Children enjoyed the pool area, but it is a cold pool, they still had fun though. Service at the pizzeria was fine as long as you're not in a rush.
A

Alex

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

Fantastic for kids and adults
F

Fred

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Overall great park, v. good hotels. Staff were v. friendly, Excellent buffets both breakfast and dinner with great value for money. I would strongly recommended to all families if they have a chance to go. I would recommed hotels to get ice makers in all floors and much preferable if they get small fridges in rooms. Also the park closed early on Sunday eve @ 8 pm, then express train stopped same time, we had to walk all the way to our hotel from the end of the park after v. tiring day. They should have kept the train going at least 30-40 min after closing time to make it easier to return to hotels. All our family were v. happy with the 2 days we spent there.
K

Kate

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Fabulous hotel in great location. The check in was very friendly and although we couldn't get into our room until 3pm we were able to leave our luggage in a separate room. We went with friends and the check in host was able to move our rooms next to each other, no problem at all. Our hotel room (standard family no a/c) was fantastic. A great size with bunk beds for the children, a big double bed and comfortable pillows! The ensuite had a shower, not a bath, but again was a great size. The restaurant for dinner had a kids play area which meant they coukd play until dinner arrived. Food was ok, not superb but not bad either - the children's menu was good. Breakfast was excellent - I've stayed in lots of hotels but this was by far the best choice of food. Really impressed. We will definitely return.
A

31 May 2017 - 2 Jun 2017
reviewed on expedia

5 out of 5 stars

perfect with kids. included early admission to the park. dinner was expensive, so we ate in town.
A

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Great value for money and beats the Disney hotels by a mile, in Paris or elsewhere. Great hotel for the family with a pretty cool well done castle feeling, which kids loved, combined with back door access to a great amusement park. When I was told it was better than Disney I was skeptical but no longer. Only downside is during the few hot days per summer it was a bit warm as no AC in the rooms, but it was bearable as windows can be left open without a mosquito invasion, plus a few small fans we brought helped allot. As a very frequent traveler I could find no notable faults with this hotel, staff were helpful, food was good and all was clean and very well maintained. A 5 star 4 star hotel. The Euro Park was a great surprise, a great Park for all ages. We will be back.
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