Hampton by Hilton Freiburg

The rooms were clean. But the air conditioning and the safes didn’t work, and there weren’t maintenance people available to help. The hotel isn’t very old but it’s really showing its wear and tear. There weren’t enough staff on site. The hotel photos on Expedia showed a man in a suit at the front desk and two women tending the bar. In reality there was one staff member on shift at any time both running the front desk and the bar, so there were very long waits for either. Booked two rooms for our family with 3 kids but they gave us rooms at the opposite ends of the hotel. The breakfast was pretty good considering it was included, so it was very popular with the guests as you can tell from the other reviews.