Ringhotel Krone Schnetzenhausen

This hotel was very nice. The resort is beautifully laid out in an old German style and the room was very modern with a nice balcony. The pool and amenities were very nice as well. No complaints about the hotel itself. Despite this our stay at this hotel was not great. We came during the spring of 2021 so COVID was still a big factor. We needed to show a negative test on arrival and we had no problem with that. However, I was mistaken thinking the test could be within 48 of arrival, it needed to be within 24 hours and we were just 2 hours short. We were travelling by bike with a 2-year-old so you can imagine the inconvenience this caused. To say the hotel wasn't helpful is an UNDERSTATEMENT. The testing center was a 20 min bike ride away and it was clearly about to rain heavily. The hotel did not offer to drive us (even when I asked) and as we were riding in the pouring rain I remembered the hotel actually had COVID tests for their guests too but since we were only there only one night they refused to give it to us. Let me also mention we had gotten our vaccines at this piont too. We understand that government rules must be followed but they just seemed to want to make the experience as difficult as possible for us (and they succeeded). For this reason I will not be going back and I wouldn't recommend it to anyone, especially families.

My main complaint is about the bed's comfort. The room was large and cozy, but the bed was hard as a rock. For such a high price and a good quality hotel such as this (and it was a good hotel overall) I was very disappointed by the sleepless nights due to the low quality mattress. Other than that the hotel is beautiful, great breakfast and many amenities for adults and children. The location is nice but not much in walking distance, so get a car or plan on public transportation. The lake area in general is beautiful.