Hotel Diplomat

We had a fantastic stay at the Hotel Diplomat. We are a family of four (2 adults and 2 kids 8 & 4) and we can't fault the hotel. We were in room 37; it was spacious and spotlessly clean. The housekeeping staff were excellent and always waited the extra time for us to depart. The room had all we needed and also a small balcony. 2 very small things that did not impede our stay: the plug for the bath was missing (but we.managed and also took showers) and only Georgian and Russian channels on TV (not important for us). The hotel was very clean and staff were always available to help. The breakfast was good with a delicious and sufficient variety of foods. We were there for New Years so there was even champagne and traditional Georgian sweets. Best of all about this hotel was the outstanding hospitality and support of the staff, most notably Merab, who helped us with everything- transfers, advice, going over and above to help me when I had a cold bringing me a traditional Georgian cold cure. he was kind, professional and courteous at all times and so delightful with our children. Big shout out also to George who was equally kind and just wonderful with our children always playing with them and looking after them. The location of the hotel was fine, approx 20 mins to Freedom Sq walking with the kids. It's calm and peaceful. We arrived to Tbilisi by train and got to the hotel at 8.30am and as our room was free they checked us in straight away with no extra charge amazing thanks.