Hôtel & Spa Baie des Anges by Thalazur

We spent one night here as a family in a junior suite. We had a few issues such as light bulb not working, almost completely clicked drain in shower, only 2 towels (although we were 4 people), and some leftovers from previous guests behind the coach in the main space (pencil, part of a biscuit etc.) and some ants in the same room. We stayed in building number 2 which was a bit worn, could do with a refurbish soon. Outdoor saltwater pool was nice, although not deep (max 1,9m) in one of 3 pools. Lovely view from the pool which could be improved by trimming some of the trees growing tall in the tree line. Friendly staff. Overall ok stay but left some things to be desired.

This property can only be described as strange. It doesn’t know whether to be a spa hotel or a resort/family hotel. People sitting around in robes eating from a very limited 3 course lunch menu mingling with families there for holidays. Rooms dated, pool dirty, won’t go back I’m afraid!

We loved our stay at the hotel. While not every aspect was perfect, the majority of things were excellent and I want to focus on those and not nit pick on less important things that maybe could be improved. The highlight was the team at the front desk. They deserve huge credit and went the extra mile every time. Professional to its definition, friendly, helpful…amazing. We had a sick child for the duration of the stay and needed a doctor to visit and then later for her to go to the local hospital. The front desk team (24 hour) were simply amazing and helped with every single request. Thank you all so much!!!! If only every hotel had a team as amazing as you all are. The second thing deserving mention is the water quality. This was our final stop on a two week family trip through three countries in Europe. The water in the swimming pools was sometimes less than perfect during the trip. However, at Baie des Anges we saw the guy test the water in each of the pools every morning with his suitcase of test tubes and other water testing equipment. It was impressive to see and made us feel good about swimming in what we knew were pools with superbly clean water. There are several other things that made the stay enjoyable. Very good food (excellent breakfast), wonderful facilities to relax, entertainment and a shuttle to/from Antibes several times a day. In spite of having a sick child we had a wonderful stay and would love to return some day.

During our 2 week road trip through Côte d'Azur we stayed one night in Antibes. When we booked as a family (2 adults and 1 kid) we got a family room for almost CHF 300 per night. The room was in catastrophic circumstances. The carpet was dirty, it smelled of smoke, the air condition was leaking and the ceiling had mould. The room was dark as the light was insufficient. Also the towels were dirty and had hair on them. The staff was also not very friendly. So we even didn‘t check the SPA. The only good thing about the hotel was it’s restaurant with a good view and the food was nice.