Hôtel Les Sources de Caudalie

I'm writing to express my frustration with our stay during a recent anniversary trip. We were recommended your hotel by family friends and were very much looking forward to enjoying Les Source de Caudalie. Instead, we experienced extreme displeasure throughout our entire stay. I've never experienced anything like this in my life. When booking our stay, it's incredibly misleading through your online presence. We were under the impression we were staying at Les Source de Caudalie. Instead, we arrived to realize we were staying at another location, Chateau De Thil. Due to this, we were made to feel by the staff we were an inconvenience various times throughout our stay. I want to be very clear that it's hugely deceiving when people book through third-party websites. It appears as if you are staying at the main resort and only in fine print, scrolling down the email, does it say where your room is. I recommend you separate out Les Source De Caudalie from Chateau de Thil. It's NOT the same location and experience whatsoever.