Hôtel & Spa Les bains de Cabourg by Thalazur

Nice beach area and good place to walk. Spa pool nice was surprise to see young children in pool without swim Diapers.staff at hotel a little nose in the air for the type of spa it is…This is a middle of the road spa… Don’t think would stay again..

This hotel is specialized for adults that want to have a complete spa experience. We were 3 with my 11 year old daughter and the rooms only have one queen bed. We were offered a family room with a sofa. The sofa was terribly uncomfortable, I ended up sleeping on it and I woke up with a sore back as the mattress was hard and tight. The width of the sofa was oddly narrow and I was the only one that could sleep on it. Considering this is an almost $400 euros room per night is completely unacceptable. We wanted to have dinner in the hotel as we arrived tired so we went downstairs to find a very fancy restaurant that had a menu of $44 euros per person as the most affordable option. My daughter wanted to swim in the pool and at 7:30 pm we were told the pool closes at 7:45 which is way too early. On top of that we got two cards to get a bathrobe to go to the pool. What nobody explained me was that if I lose the card I will get charged $75 euros per card and also I was not told that you have to ware it to get into the pool otherwise you are not allowed in. One of the staff in the pool got my daughter out of the pool few minutes before the closing time. They don't care about their guests as long as they are paying off the money. They were rude. Do not go to this hotel unless you are in honey moon, you are an older couple, or you are with a group of friends that want to pay tons of money for a full spa experience.