Hotel Residence Foch

Staffs are friendly. Beds are comfortable. Location is further than from what I would prefer. It takes about 20 minutes to get to the popular shopping area. Although there are some restaurants and grocery stores close by. One complaint is that the apps on smart TV are not able to connect even one of the staffs came in and tried. Another TV couldn’t work. It’s not big deal for us but I am sure some family would really appreciate it.

Mostly 5/5. Cleaning of rooms is done late in the afternoon, which is an inconvenience if you want an afternoon snooze in a clean room. Coffees, shower gels, and shampoos were not adequately replenished for a family of four. Otherwise, 5/5. Go and enjoy your stay.

I am overall very disappointed with this hotel. I arrived at the hotel and the reception staff weren’t professional. They left our luggage between the first and second door of our hotel room which meant that our access was blocked. So, we had to push our luggage forward awkwardly into the room with two kids in tow. The room wasn’t particularly clean and the room was not representative of what we had booked. I asked to be moved rooms and this request couldn’t be done until the next day as the hotel was full. We moved to a new room the next day which had a wet patch on the carpet just outside the bathroom. We thought that the outgoing cleaners or previous occupants had perhaps dropped water as they left the bathroom but we found later that night that it was actually the air conditioning that was leaking. We reported this to front desk the next day and it was sorted by the time we got back. There were other issues with amenities not working or being effective and the fridge light kept flashing all night which disturbed sleep. At some point I just gave up even telling the hotel because you want to just ignore and enjoy your holiday. would like to say that the staff are nice and polite but they are always troubleshooting and at times don’t communicate with each other to meet the customers needs. I’m very disappointed with our hotel stay. I