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Hotel Carlton

4 star hotel
8.4/10 Very Good
(828 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.

Nearby attractions

Hotel Carlton is located in Lille Centre Ville, a neighborhood in Lille, and is near the airport and near a metro station. The area's natural beauty can be seen at Henri Matisse Park and Jean-Baptiste Lebas Square, while Opera House and Hospice Comtesse are cultural highlights. Pasteur Institute Museum and Zoo Lille are also worth visiting. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails. Guests love the hotel's central location.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
2 bars/lounges
24-hour room service
Buffet breakfast available for a fee daily 6:30 am–10:30 am: eur 20 per person
Coffee/tea in common area(s)

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

24-hour fitness center
Sauna

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Reception hall

More

Smoke-free property

Nearest Airport

Airplane
Lille Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Carlton
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

0%

4 star reviews

67%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Carlton

Latest reviews (3)

C

Colleen

19 Jul 2024 - 21 Jul 2024
reviewed on hcom

3 out of 5 stars

My husband and I stayed at this hotel from the 19th to 21st July. We had a junior suite. The positives: Centrally located and within easy walking to all the main attractions. The junior suite was spacious with two large French windows looking onto the main street. There is a pool and a spa although our visit was so was short we had time to use neither. Bathrobes were provided, which is always nice . The negatives: We checked in at around 4 pm and the small foyer was chaotic. We were not shown to our room and we had to ask directions. A €200 deposit was taken. Our room while spacious was disappointing. The bed was uncomfortable the pillows were so cheap and uncomfortable that I had to go out and buy a pillow. The charging point by the bed did not work and when I tried to plug in a charger into the two port plug, the front panel fell off the plug which was usable. The bathroom was dated with the top shower not working at all. The bath towels were very thin. The fridge in the room leaked and the carpet was wet . Due to the age of the Hotel , you could hear people walking around above you. The safe was in the wardrobe but so high that the chair was needed to access the safe. All in all, I would say, the location is great. The room size was good. However, not enough care is given to things that make a stay enjoyable or memorable. Uncomfortable beds and nasty pillows ruin any stay. Lack of repair and attention to basic details is sloppy. We did not eat here!
F

Frances

4 Oct 2023 - 8 Oct 2023
reviewed on hcom

4 out of 5 stars

We stayed in a junior suite which was fantastic, comfy bed , loads of room and an amazing bath. Great view of the opera from our balcony too.
A

22 Dec 2021 - 24 Dec 2021
reviewed on hcom

4 out of 5 stars

Family room was not suitable for a family. No restaurant on site. Breakfast was expensive and in-edible. A shame
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