Best Western Plus Thionville Centre

Needed a last minute hotel to stay at en route to ferry next day departing from Travemunde. Hotel was clean and we got two rooms that were connected so worked out well with our two kids. No restaurant in hotel but a breakfast buffet was available on the morning at least. No secure parking available either so parked opposite hotel which didn’t feel completely safe as there were quite a few dodgy characters lurking about. Thionville itself was a pretty run down town with low class restaurants and clientele so after walking around the town for an hour or so it was nice to get back to the hotel.

Was recommended this hotel by family who live locally. The position of the hotel is very good, central and next to a local shopping center. Staff overall are good especially Thomas at reception - he could not do enough for us and is really an asset to the hotel. Big plus is the bar that is open all day and night, but beware, there is a beautiful rooftop terrace available for which you are charged $19 euro an hour (and that does not include drinks)- ridiculous really - the terrace should be available free for hotel guests! Have never heard of this system at all? As for the rooms, a bit disappointing - no bar fridge, shower is awkward to use and we actually had no hot water one late evening - definitely a no-no in this industry. We also had issues with the temperature control in our room - only to find out that ALL room temperatures are controlled centrally by some system so that the temperatures are either set for cool in Summer and warm in winter - problem is we encountered hot weather and the heating setting was still on making our room hideously hot until they could change the whole system over. The hairdryer was dangerous, with a hose that blows the heat through to the handheld dryer, which becomes searing hot whilst in use (why not supply a normal hairdryer?). The BIG problem is this hotel is trying to be energy saving, environmentally friendly with all these whiz bang systems which really do not benefit the hotel guest at all. Probably would not stay there again.