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Château de l'Ile & Spa

5 star hotel
Kids stay free
8.8/10 Excellent
(338 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Château de l'Ile & Spa is a truly special hotel, offering families a memorable stay. The hotel boasts a stunning location and spacious rooms, perfect for families. Children are well-catered for, with extra beds, colouring books and pencils provided, and staff going above and beyond to ensure a comfortable stay. While the on-site restaurant may not be universally praised, the pool is a definite hit with children. The hotel is also conveniently located near public transport, making it easy to explore the surrounding area.

Guest highlights

The exceptional staff who went above and beyond for families, providing extras like children's amenities and checking in on guests.
The spacious rooms, perfect for families.
The swimming pool, a hit with children.
The beautiful chateau setting and its convenient location.

About the hotel

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

Located in Ostwald, Château de l'Ile & Spa is near a metro station and on a river. The area's natural beauty can be seen at Contades Park and Citadelle Park, while L'Illiade and Museum of Chocolate Secrets are cultural highlights. Traveling with kids? Consider Iceberg Ice Rink, or check out an event or a game at Meinau Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

Popular amenities

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
In-room child care (surcharge)
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7 am–10:30 am: eur 24 per person
Room service available

Spa

2 treatment rooms
Body scrubs
Body treatments
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Bicycle rentals
Billiards/pool table
Full-service spa
Indoor pool
Sauna
Steam room

Outdoor

Garden
Picnic area
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Strasbourg Airport
6 km from this hotel
map

Reviews that mention...

Family Reviews

for Château de l'Ile & Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Château de l'Ile & Spa

Latest reviews (4)

M

Mirza

18 Sept 2024 - 19 Sept 2024
reviewed on hcom

5 out of 5 stars

An excellent location and with a tram about 15 mins away for travel into Strasbourg - perfect! The chateau Experian’s so good I will be coming back with the Mrs and family 👍
A

Andrea

10 Apr 2019 - 12 Apr 2019
reviewed on hcom

5 out of 5 stars

This was the best place I've stayed in all of Europe. They were so extremely accommodating of our baby. They even provided some snacks for him and a stuffed animal. Their dining is very good, and they have high chairs. It is a beautiful property and the room is very spacious. I could not recommend a place more! We were so happy with our stay.
J

John

15 Nov 2018 - 16 Nov 2018
reviewed on hcom

5 out of 5 stars

Booked due to the pool and the location. We were very pleased with everything. The pool was small but the kids approved, so all was well. The building was breathtaking, my wife actually booked the hotel and I was taken aback when we pulled into the parking area...it is gorgeous. The staff made me feel like visiting royalty. The room was clean. I would call this hotel an "experience" more than I would call it a hotel. It was one of the best surprises in our 8 day trip to the area. I can not say enough good things about it. Booking with children - we booked with two children (age 8 and 9) and when we arrived, our room was set up with an extra bed for them along with coloring books and pencils for them. Later in the evening, one of the staff knocked on the door to ensure everything was well. He then offered us some chocolate for the children and wished us a pleasant night. The staff at this location left no detail overlooked and did everything they could to accommodate us, even though we were not French speakers. My experience left nothing to be desired and I would recommend this hotel to anyone visiting. Thank you to all the staff! I hope I can have experiences like this in the future when travelling to other locations.
A

21 Dec 2019 - 25 Dec 2019
reviewed on hcom

3 out of 5 stars

We came to stay for 4 nights/no breakfast over christmas with our 5 and 14 year old kids to escape the usual Uk xmas. We decided to have christmas eve dinner with them for €340 including drinks. None of us ate much from the 3.5 course meal, as most of it was not only bland but a lot of it actually unpleasant in taste! Ive never before experience a meal, where i didn’t like anything. But we had similar experiences with the food in other areas of Strasbourg and Colmar. So it wasnt just the hotel’s restaurant food. The first day we got up early to use the gym - to find out there was none. Better check the facilities properly next time.. The pool and sauna however were excellent. Lucky from the second day onwards the jacuzzi’s heater worked and we could enjoy that too. The beds very massive and comfy. Strasbourg is about 20mins by car. Watch out for speed restrictions in km, as a speeding ticket was send to us in the UK afterwards. Overall I doubt we’ll be visiting Alsace again in a hurry.
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