Oceania L'Univers Tours

We had a nice stay here. Room was spacious and clean. Breakfast was also good with lots of options. The area of improvement would be to maintain the pool area few times a day. When we were there, there was a group of kids with no supervision of parents. The pool area was absolute mayhem, with pizza boxes n food everywhere. Kids doing cannon balls in the pool. I complained to the reception and they helped resolve the situation. The next few days the pool was ok but I noticed that by the end of the day, it could use sprucing up as not all guests are tidy and put their used towels in the used towel bins. Other than that, the location is excellent and our stay was very comfortable. Spacious, updated rooms.

Excellent location in Tours (walkable to all the main sights) and a beautiful, historic hotel. Pool is a significant draw, esp in August heatwave. Staff were friendly, rooms are big and immaculate with comfy, big beds and lovely bed linen. We were disappointed not to be given interconnecting rooms (2 adults and 2 children so we had to split 1 parent and 1 kid in each room) despite arriving at 9.30am so plenty of time for this to be sorted (and they had given us interconnecting when we stayed 10 days previously). We put our bags in left-luggage and came back at 3pm (normal check-in time) only to be told the hotel was full so we couldn't have interconnecting. I wonder if this would have been different had they thought of it at 9.30am?! It's worth phoning in advance and securing an interconnecting room before you arrive, if this is important to you. Overall an excellent hotel and we will stay here again if the chance arises.