Château d'Artigny

Good hotel and probaby worthy of its 5* rating but it wasn't quite there for me. The rooms in the annex are very small due to architectural constraints so access to both sides of the bed is pretty much impossible. The food was of a high standard, as was the service but the cleanliness of the restaurant was not so good (the cereal I spilt on the floor one morning was still there the next!) and there was a slight issue regarding the bill that we didn't realise until after we'd left. The leisure facilities were good, the outside pool was clean and the spa well maintained. I would certainly return and recommend but it's still more 4½* rather than 5*

We booked a suite here for us and two children. The Rooms are tired and the bathrooms are really falling apart. The food in the restaurant is pleasant not exceptional but over priced. The pool again needs attention. It’s a shame as the staff were absolutely charming nothing was too much trouble, however the hotel itself is in desperate need of a refurb. We didn’t have breakfast as didn’t really think it would be worth it.

This hotel is beautiful, the view is great, the spa was perfect and some of the staff were awesome but our junior suites were not air conditioned although they were represented as being air conditioned. Our friends and other guest we spoke with expressed the same issue: no AC. Next: When you pay 300 euros per night one would expect they would have room in the restaurant they promote. We were told they didn't have room for us on our second night there. We could see they filled 12-15 tables outside and the 20 or so tables inside were kept empty. We did not expect to be told to go eat elsewhere when we tried to book our second night on the first night there. This hotel is in the middle of the country side. The best restaurant we could find was a burger joint. Not impressed! They didn't even offer to help us find a suitable restaurant. We would not stay there again nor would we recommend this hotel

Beautiful place to stay for a few nights. Specifically enjoyed the food - we had an excellent dinner on the first night and would highly recommend it to anyone contemplating a stay at the property. Free bicycles on property (E bikes available for a fee) but unfortunately only adult sized bikes available so would recommend the property obtain some child sized bikes for guests to use as many families on site. Pool area is tired and greatly in need of update - specifically, the sun loungers were old cheap and sagging, none of the outdoor sofas/chairs had cushions anymore (they would have had at one point) and most of the parasols were broken. There was an attendant on site very infrequently and limited drinks options which was a complete let down for what is meant to be a 5 star property. The pool needs maintenance as well as the tiles / cement is coming away and there is mould residue. The tennis courts were a nice features, as was the table tennis. The pool house toilet had no soap which was grossly unhygienic. Our family room was sizeable and adequate. The toiletries were cheap quality. We were only given 2 towels for a family room of 4 people; the toilet cistern was not functioning properly and it took hours for the water to fill up and this was very noisy. We were given a very uncomfortable sofa bed for the 2 children and NO proper bedding so they were without a duvet/comforter which was disappointing. Nice place, but tired and requiring upkeep ASAP. Not 5*.

The staff were excellent, very friendly and welcoming, and very helpful. Beautiful surroundings and lovely cocktails! We stayed in duplex junior suite over 2 floors in the pavilion which had plenty of space.