Kyriad Chartres

The biggest problem I had was that after a day of driving, the restaurant - with a fully booked hotel on a Saturday night - was closed. Although we ate there last year on a Saturday night, and the website says they are open on Saturday night I was told that they never open on Saturday, but there were other restaurants in the area - which, being Saturday night, had no reservations left even if we wanted to get back in our car after driving all day. We finally found hamburgers nearby which weren't bad if you could put up with the ear-splitting children karaoke. No hand towels, only shower towels, and who sleeps under heavy comforters in summer? Some light blankets would be nice. All-in-all, you can stay there if you are stopping off while underway, it is fairly near the autoroute, and the restaurant - when it is open - is good. Breakfast is good, but over-priced.

We arrived late at night after a full day of travelling. We checked in fine and given our room number. When we arrived into the room it hasn’t been cleaned so back down to reception we go to be told they are understaffed and had problems. The young girl was running ragged managing the reception and restaurant. We understand to a certain degree with the aftermath of Covid but we were tired and not impressed that they had all day to clean the room (we arrived at 10pm at night) so not what we wanted to hear. She offered us a free drink and nibbles and called her colleague promptly to clean the room so we had to wait half and hour. We were patient enough but it was still not acceptable enough to be given a dirty room when we were ready to crash into bed. It could have been a different story if we had young children with us. However, the young lady did all she could with no help from management etc. I would still stay here again as the facilities are nice but shame about the lack of attention and staff management.