Best Western Plus Vannes Centre-Ville

Upon arrival I waited at the check in desk for nearly 10 minutes at approximately 18:30. Not a member of staff in sight. When the receptionist arrived she threw her pack of cigarettes on the desk and took me through the check in process. I have never encountered such a rude hotel member of staff in all my years of travelling. Issues at check in….. Extremely rude receptionist. I had read that the Best Western Plus Centre-Ville had parking facilities for which I was happy to pay for. I was told these weren’t available and that I had to park across the road in a public car park meaning every morning I had to go straight to the car, pay for a parking ticket and display this on the dashboard. Had I known the car had to be parked in a public car park I would’ve booked a different hotel. Why weren’t we told about this and given the option of booking elsewhere? Upon our arrival we were hoping to eat dinner in the hotel. I was told that the restaurant was fully booked. Due to us having a 18 month old child with us, I asked if it would be possible if we could pay for a bowl of pasta for the baby and take it to our room. I was told the kitchen were fully booked. All I wanted was a bowl of pasta for the baby, my wife and I were prepared to fore go dinner and were just seeking some food for our baby. I was told this was not possible and was handed a map of Vannes in order for us to find a restaurant. During the whole of that evening the restaurant never got anywhere near 50% capacity

Great stay with helpful staff and spacious family room on two floors. Good location a few steps from central Vannes.