MiHotel La Tour Rose

Unexpectedly wonderful! In the center of old town with plenty of dining and shopping. Perfect for our family with two older kids. Parking was difficult but that is typical of a medieval town.

I am not sure how this hotel has good reviews. First of all, this is technically not a hotel. It is like Air B&B where there is no front desk, and you get access codes 2-3 days before your booking. This hotel is inside a very narrow old street, so taxi driver will drop you outside and you have to walk at least half mile on cobblestone road to reach the property. Good luck in dragging your luggages on the cobblestone road. There is no clear directions or hotel tag, so it is not easy to find the property. Once you are at the property, you have to enter an access code on an old keypad to enter the hotel which gave me very hard time and I had to punch codes 3-4 times for getting in. Then, elevator is tiny which also requires an access code and I had to make three trips to transport my luggages and family. Room was very very dusty with old carpet, old sofa and old curtains having dust and spider webs. My kids started coughing due to dust as soon as we entered in the room. Since they have no front desk, the only way to contact property owner is through messaging. We immediately left this hotel. This hotel wasted my one entire day during my visit to Lyon. I never had such a bad experience with a hotel. Also, if you buy breakfast from them, it is cold breakfast with some bakery items, which they leave outside your room in the morning.

This hotel will not let you check in before 17:00 (5PM) which is very late for a family with kids. Especially during a lockdown when all of Lyon is closed. Only if you pay €30 will they let you check in ealier - although the hotel was almost empty. In addition we paid for breakfast for 4 people and in our confirmation from hotels.com it was indeed stated that we had paid for 4 breakfast. However, they only delivered 2 breakfast and were super rude about it when I called (they did not pick up until 10am so long after breakfast time). I do not recommend this hotel. Rude staff and bad hotel concept where they prioritize what is good and convenient for the HOTEL not for the paying GUESTS. Over priced place. Will not come back!