Saint Gervais Hotel & Spa

Large family room in attic. Free underground parking was a bonus.

We used this hotel for a family ski break for February half term on a B&B basis. The hotel is very nice and stylish throughout. Our room, a junior suite (family room) was absolutely fantastic. Very spacious with two lovely beds. The bathroom was terrific too with a huge tub as well as a separate modern powerful shower just perfect for our requirements. The breakfast service each morning was fine if not a little frantic. Good varied options but things were always running out and the staff just seemed run off their feet just trying to cope each day. We didn’t eat in the restaurant on evening due to a bad experience on night one where out kids (9 & 11) were just so tired after travel and a day skiing that we just wanted takeaway pizza to take upstairs to our room. This was an absolute farce, we were made to feel like a complete inconvenience for requesting this and the subsequent wait was an hour and a quarter. We eventually got back to the room, kids had fallen asleep hungry and the pizza’s we had were just terrible. We actually commented between us as to how on Earth can you make a bad pizza?!! We also chose this hotel because it had a pool. After a day on the slopes it’s lovely to stretch out for us and the children. That didn’t happen. The pool is closed to children after 16.00 so basically unless you cut your day very short skiing you kids are unable to use the pool area. We question this to the staff and they were apologetic but unwilling to do anything about it.