Imatran Kylpylä

Spa was very cold, I have been in so many spa’s, I have never been anywhere where there is so cold right away. The water in main pool was also not warm enough. So basically we went in and if we came out it was so cold, how is this possible. I undeeatand that finally after an hour or two you get cold, nat that was crazy. I went to toilet and it was freezing cold there, in the changing rooms also really cold! So the spa experience was not relaxing and nice. Second thing, the rooms, beds, pillows, noisiness. All really bad. Beds veey uncomfortable, pillows are small lime kids pillow, all the noise from corridors were so loud, also we could here if someone went to the toiler in other rooms. The hotel needs updateing right away. Also there was mold on the bathroom ventilation, shower doora were veey dirty underneath and bathroom door madw so horrible noise, I think the whole floor could hear that. To ask 144€ for that kind of hotel room and cold spa for a night, is really crazy. And 144€ was the cheapest price! I do not recomend! Then the playdopm area, where are kids playroom and all the paying tables, also so cold. Basically I has to put outdoor clothes on to my 3 year old to go play in a play room! Why? Do you want kids to get sick? Staff was at least vwey friendly and helpful!

Every time the hotel is EXCELLENT! Our family loves this place.

Lovely pools. The kids had a grand time. As we checked out, I asked for a cab to the station. The cab never showed, so the person behind the counter (Harri) drove me and the kids to the station himself. Much appreciated!

Thinner walls than u can imagine. Uncomfortable if you’re about to go to the bed without earplugs before 10pm especially on weekends i guess. Dunno if its only a problem when staying on the 1st floor. Room were strongly stuck at 1980s. Alltho spa was nice, kids love it atleast.

Very nice hotel with spa and water park. It is very comfortable if you travel with family.