Wilderness Hotel Inari & Igloos

It is a beautiful place either to spend it with the family or on a honeymoon, highly recommended.

We were in this hotel for 3 days 1days for the normal room and 2 days for the igloo 1. The hygiene of the restaurant is awful It's a tough time with Covid19, we all need to be extra cautious, while this hotel didnt try hard when the kids touch the food and cough next to the buffet bar. Some of the guest are not wearing a mask on when they take the food. The waiter were standing there and didnt stop the irresponsible guests. We were at the restaurant entrance and waited their waiter to arrange the table for dinner. After 5 min when we were seated another waiter came and ask us which room are we from and he said next time wait for people to put you at the table... And with your lack of communication and accuse without confirm in advance, it is really unacceptable The attitude of the receptionist are also awful We dont have our room cleaning when we go back to our igloo. And i went for the reception for house cleaning. The server said "ok...now you want house cleaning for your room" i paid hkd9000 for 2 night of Igloos and yes i expected clean towel and thats not the right attitude Last but not least, the igloos is small and there is no wifi in the Igloos. Dont expect people would carry your luggage nor judge the service because of the price paid, it really doesnt worth it.