Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

About the hotel

This smoke-free hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.

Nearby attractions

Located in San Salvador, Real InterContinental San Salvador at Metrocentro Mall is connected to a shopping center. Monumento al Salvador del Mundo and Catedral Metropolitano are notable landmarks, and travelers looking to shop may want to visit Metrocentro and Multiplaza. Looking to enjoy an event or a game while in town? See what's going on at Estadio Cuscatlan. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Babysitting (surcharge)

Cribs/infant beds (surcharge)

Highchair

In-room child care (surcharge)

Laundry facilities

Outdoor pool

Pool gate

Rollaway/extra beds (surcharge)

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

In-room wifi speed: 100+ mbps (good for 1–2 people or up to 6 devices)

Food and drink

1 bar

3 restaurants and 1 coffee shop/cafe

Cooked-to-order breakfast available for a fee daily 6:30 am–10:30 am: usd 8-14.99 for adults and usd 8-14.99 for children

Room service available

Spa

3 treatment rooms

Couples treatment room(s)

Facials

Manicures and pedicures

Massage - swedish

Massage - deep-tissue

Massage - hot stone

Massage - sports

Massage/treatment rooms

Outdoor treatment areas

Sauna

Spa open daily

Guest services

24-hour front desk

Change of bedsheets (on request)

Change of towels (on request)

Concierge services

Dry cleaning service

Hair salon

Housekeeping (on request)

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Turndown service

Wedding services

Accessibility

Accessible bathroom (select rooms)

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible spa

Wheelchair-accessible van parking

Wheelchairs available on site

Things to do

24-hour fitness center

Full-service spa

Outdoor pool

Sauna

Outdoor

Garden

Pool umbrellas

Terrace

Conveniences

Atm/banking services

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Vending machine

Water dispenser

More

Communal living room

Couples dining

Renovated entire property - december 2021

Romance packages available

Smoke-free property

Tv in lobby

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Nearest Airport

Aeropuerto Internacional El Salvador

34 km from this hotel

Reviews that mention...

All reviews (6)adjoining room (2)clean (2)staff (4)pool (1)parking (1)location (1)

Family Reviews

for Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

4 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

0%

2 star reviews

0%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

Latest reviews (6)

H

HAYAN

8 Jun 2024 - 9 Jun 2024

reviewed on expedia

1 out of 5 stars

They were supposed to give us connecting rooms, but have made an error and gave us the wrong rooms. Had to wait about 30 minutes. They never answer the phone at the lobby so we had to go down everytime we needed something. They were not able to heat my baby's meal. They told me to heat it with the water at the bathroom, which by the way, isn't even lukewarm, since they don't have a microwave oven. I don't believe the fact that they don't own a microwave oven at a so-called "five-star hotel". Very rude and very inconvenient if you have a baby. Was my go-to hotel when I visit San Salvador, but I'll try others from next time. For sure it is NOT the best hotel in town. Not anymore.

L

Libby

26 Dec 2023 - 29 Dec 2023

reviewed on expedia

5 out of 5 stars

Everyone was exceptionally professional from the moment we stepped foot on the property. The door man, the reception, the restaurant staff and maids. The property was clean and well maintained and managed. The rooms were spacious, clean and comfortable. We were suggested to upgrade to a connecting room and glad we did it was perfect! Also, The Metro Centro (mall) was directly across the street with a bridge connecting the hotel to the mall which was very convenient. Thank you we will be staying here again and recommending to friends and family.

R

Rosalinda

7 Dec 2023 - 11 Dec 2023

reviewed on hcom

5 out of 5 stars

We comfortable for the family. A variety of restaurants at the hotel made it convenient traveling with smaller children. Spa was amazing! Recommend Guadalupe and Lucy!

S

Sara

9 Jul 2023 - 10 Jul 2023

reviewed on hcom

5 out of 5 stars

Great super experience from start to finished. Super friendly staff as I said from the parking attendant to the housekeeper. Beautiful hotel, near the Metrocentro where they have many places to shop as well places to eat. We had a very yummy breakfast at the Brazilian restaurant located inside the hotel. The best Salvadoran breakfast ever ! Pupusas awesome! Koodos to the cooks 👍 both the omelette station chef and the nice lady who Made my daughters cheese pupusas. She told me “Mom this has to be the Best pupusas ever tried ! Loved it. Thank you I would definitely without a doubt stay again here and I will Recommend to friends and family. Keep up the excellent work !

A

Arely flores

28 May 2023 - 5 Jun 2023

reviewed on orbitz

4 out of 5 stars

I had forgotten how beautiful Salvadoran people are. The people made this place worth the stay. I would have loved for the hotel to have pamphlets about places to visit in the area. They have taxus available ,but for those who don't know the area much would have been nice to have those panphlets of toruirst areas to visit so tourists can plan their stay better. At the hotel restaurant everyone was nice, but Eliam exceeded the genuine attention. Great hard working kid. I didn't like that people dont tip the servers. Its terrible!!! Their service needs to be rewarded.

w

wilber

29 Jul 2022 - 2 Aug 2022

reviewed on orbitz

5 out of 5 stars

This hotel never disappoint, friendly staff best location and very clean room, Great place to stay with family, or alone