Sheraton Soma Bay Resort

Great location, beach and views, stunning reef nearby. Friendly staff. But: the hotel is getting seriously run-down, and seems to cater for families and groups. Not representative for a Sheraton, as it lacks the premium-feeling. Worst was the Spa, with rather annoying sales people, continuously going around the beach, and overselling their product. We booked 2 massages, the first was good, but for the 2nd, once they knew was our last, the staff was desinterested and gave a poor quality. Combined with prices on European level it gave me a bad taste in my mouth, again not fitting the premium of Sheraton. But, we had a very nice holiday, so I do not want to complain too much...

We appreciate the hotel management system if something was wrong specially in service they tried to make it good. Friendly staff, Breakfast is good. Food is good in Fish restaurant. Buffet was not really convincing. We enjoyed the seaview in our balcony room. Room was cleaned but the condition of our room specially the bathroom is very old, we were not happy there were red molds in the bathroom. Coral reef for snorkling is 400meters away. Bike rental 100 meters away. If the condition of the room is not bad as we had, we would come back . Its a nice hotel resort for a family.